Refund & Cancellation Policy

Last updated 5 November 2026

Every league gets a free trial (14 days or 2 finished gameweeks) before paying anything, so you can be sure Footy Fantasy works for your group before you pay.

Cancelling

• A league admin can cancel any time: league Admin → Billing → Cancel plan. It takes effect straight away; no email or call needed.
• Cancelling stops the next charge. The league keeps everything it has paid for until the end of the current month or year.
• After that, the league becomes read-only. Nothing is deleted; paying again unlocks it.

When we refund in full

• Charged by mistake: a double charge, or a charge after you cancelled.
• Forgot to cancel a yearly plan: if a yearly plan renews and you ask within 7 days of the renewal, we refund it in full and cancel it.
• Our fault: if a problem on our side stops your league working for more than 7 days in a row in a paid period, we refund that period, or add the lost time free if you prefer.
• We shut down: we refund any unused paid time.

When we don’t refund

• Part of a month or year you’ve already started using, after you cancel.
• A monthly renewal you forgot to cancel. Cancel any time to stop the next one.
• A league suspended for breaking our Terms.

How to ask

Email support@footyfantasy.net with your league name and the payment date. We reply within 2 working days. Approved refunds go back to the card or account you paid with, through Paystack; your bank usually shows them within 5–10 working days.

Nothing here takes away rights you have under consumer protection law, including the Federal Competition and Consumer Protection Act.